Shipping Information

We ship on Monday's and Thursday's each week:

	Order	Ships	Arrives+	Carrier
Ground 3-7 Days	Order placed: Thurs - Monday  Tuesday - Thurs	Usually ships: Monday* Thursday**	3-7 business days* (from shipping date)	UPS or USPS
USPS 3 -7 Days	Order placed: Thurs - Monday Tuesday - Thurs	Usually ships: Monday* Thursday**	3-7 business days* (from shipping date)	USPS
3 Day Select3	Order placed: Thurs - Monday Before 1:00PM PST Tuesday - Thurs After 1:00PM PST	Usually ships: Monday* Thursday*	2-3 business days* (from shipping date)	UPS
2nd Day Air	Order placed: Thurs - Monday Before 1:00PM PST Tuesday - Thurs After 1:00PM PST	Usually ships: Monday* Thursday*	2 business days* (from shipping date)	UPS or USPS Express
Next Day3	Order placed: Thurs - Monday Before 1:00PM PST Tuesday - Thurs After 1:00PM PST	Usually ships: Monday* Thursday*	Next business day* (from shipping date)	UPS

* Excludes weekends and holidays.
** If Monday or Tuesday are holidays, your order will ship Thursday.

NOTE: If you need an order to go out on a Tuesday, Wednesday or Friday, please use our contact form or call the office so we can accommodate your needs as possible.

+ Arrival time for shipments to Alaska, Hawaii, U.S. Territories, and APO/FPO addresses may vary. Some zip codes in the continental U.S. may also require extra time; 

1.  If you provide a PO Box for shipping we are unable to ship via UPS or Fedex.  Please provide a physical address for shipping or your order will be delayed.

2.  Will ship U.S. Postal Service if shipping to P.O. Boxes, Alaska, Hawaii, U.S. Territories, and APO/FPO addresses.

3.  Not available to P.O. Boxes, Alaska, Hawaii, U.S. Territories and APO/FPO addresses.

Transit Map
The transit map is for orders shipping via UPS to the lower 48 U.S. States.  View Transit Map

Delivery Time
Your delivery time is based on the shipping time plus the transit time. 

Shipping time
The number of days it takes to process and ship your order. Orders that include shipments shipped directly from our distribution centers, normally ship Monday through Wednesday; about 1 business day (excludes weekends and holidays) from the time you place your order.

Merchant Partners
The shipping time for orders that include shipments shipping directly from our merchant partners vary.  Please see information for our Merchant Partners

Order confirmations - are sent immediately upon receipt of your order.

Shipping confirmations - are sent upon shipment and typically arrive in the evening to your email box.

Most missing confirmations are due to incorrect email address OR they have been intercepted by your spam filter.  If you don't receive an order confirmation email within 10 minutes of your order, please Contact Us and we will gladly resend.

Our shipping fees are based on the total weight of your package(s) and the region where the package will be delivered.

Here is how to calculate shipping:

1. Select the items you wish to purchase by clicking the Add to Cart button located on the product detail page.
2. Once an item is added to your cart the Shipping Calculator will appear.  Select your country (the default is the United States) then select your state/province and type in your postal code, then click Calculate.

Free Shipping

We offer Free Shipping periodically.  You can read the details here.

Estimated transit time is displayed when you select your shipping method. Orders shipping to Canada as well as all other international destinations must go through customs. The amount of time this takes can vary tremendously and takes longer during "holiday" seasons. If your shipment is delayed you should contact your local customs office for assistance.

Priority Mail - Arrives in approximately 3-7 business days
Parcel - There is no estimated shipping time for this shipping method. Orders ship via cargo ship.
Express - 1 -2 days to most locations.

Arrival times are not guaranteed.

Note: Effective January 2015: We are no longer shipping outside of the U.S. except to Canada.  We apologize for any inconvenience. 

Transit time is estimated. Shipping methods other than "EMS" service are not trackable. Once the shipment leaves our postal office we have no means of tracking your package. If you are ordering products and arrival time is critical we suggest only using EMS service. While shipping 4-6 week "parcel post" is most economical, it can be unpredictable and may greatly exceed the 4 - 6 week estimated time and this is due primarily to increased security which in turn causes shipping and dock delays.

We can also offer UPS or DHL service to most countries (these options are not show in the shipping drop down). In most cases UPS and DHL are considerably more expensive than the USPS service but if you are ordering small, "light" items then they may offer a faster, less expensive option. Please contact us via email to request these services.

We can ship to PO Boxes using ground methods only.  We can't ship 2nd, 3rd or Overnight to a PO Box.

Our merchant partners do not ship to PO Boxes.

Canada Customers
We will ship products to Canada only via U.S. postal service. We are no longer able to ship UPS due to the unpredictability of their brokerage fees. The U.S. postal system may levy customs fees as well. As the buyer you will be responsible for all customs or brokerage fees. If you choose to refuse a shipment due to these fees we will refund you for the amount of the merchandise, less the original shipping fee and any fees charged to return the item to us.

International Desinations
We ship world-wide to most countries via USPS (United Postal Service) International Express mail.. Simply add items to your cart and select your country in the appropriate drop down and proceed through the shopping cart.

Some international orders may require an additional security check. If so you will be notified by email.  This is to help protect you against fraudulent orders.   Once your order is confirmed we will ship. Please note. We only ship via "Insured" methods.

In addition to shipping products direct from our own warehouse we offer a variety of products which ship direct from the manufacturer.  The product detail page will show you from where each product is shipped.

Each merchant has their own shipping standards and polices.  Click here for more information.

We offer occasional free shipping for some products.  In the event you wish to return an item that qualified for free shipping, standard shipping fees for original shipment will be deducted from any return merchandise balance.

Some of our products ship directly from our suppliers or from our Merchant Partners.  There is a shipping fee for each originating shipping location.

We are unable to ship one order to more than one address at this time.  If you need to ship multiple items to different locations then you should add a new order for each shipping destination.