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Didn't receive your order or shipping confirmation? Order confirmations are sent immediately upon receipt of your order. UPS/shipping confirmations are sent upon shipment and arrive in the evening to your email box.
Most missing confirmations are due to incorrect email address OR they have been intercepted by your spam filter. If you don't receive an order confirmation email within 10 minutes of your order, please contact us and we will gladly resend.
PO Box 508
Los Gatos, CA 95031
NOTICE: Effective April 1, 2020 Our office will not be staffed due to sheltering orders. Our warehouse will continue shipping any orders that can be filled. We appreciate your support during this time. If you have product questions please use the contact form and email us. We have office staff working from home to insure emails are answered quickly. Thank you and stay safe!
For fastest service please place your order online. Online orders go directly to the warehouse for shipment. If you need assistance with an order please use the contact us form on this page.
If you have product questions please fill out the form on this page and a customer service representative will reply quickly.
Our office is closed on the following holidays. The office may be closed on other days for product shows, seminars, etc.