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More Assistance Pages

Other Helpful Pages

  • Orders - Order and shipping information, returns, general assistance
  • About Us - read about who we are and why we are.
  • FAQ- Some commonly asked questions and answers
  • Privacy Policy - Your information is never shared with anyone.. read all about it.

 

Order Confirmations

Didn't receive your order or shipping confirmation? Order confirmations are sent immediately upon receipt of your order. UPS/shipping confirmations are sent upon shipment and arrive in the evening to your email box.

Most missing confirmations are due to incorrect email address OR they have been intercepted by your spam filter.  If you don't receive an order confirmation email within 10 minutes of your order, please contact us and we will gladly resend.

GourmetSleuth
PO Box 508
Los Gatos, CA  95031

408-354-8281

Product Orders and Questions

For fastest service please place your order online.  Online orders go directly to the warehouse for shipment. If you need assistance with an order please use the contact us form on this page.

If you have product questions please fill out the form on this page and a customer service representative will reply quickly.


NOTICE: Our warehouse and office will be closed from January 3, 2019 to January 20, 2019. Orders placed after 12:00PM P.S.T. on January 2th will resume shipping on January 21, 2019. See you soon!

Our office is closed on the following holidays. The office may be closed on other days for product shows, seminars, etc.

  • Memorial Day
  • Independence Day
  • Labor Day 
  • Thanksgiving Day 
  • Day after Thanksgiving 
  • Christmas Day 
  • New Year's Eve
  • New Year's Day