Shipping
Shipping Options & When Your Order Will Ship
| Order | Ships | Arrives+ | Carrier |
| Ground 3-7 Days | | Order placed: | | Mon - Wednesday | | | Thurs - Sunday | | | Usually ships: | | Next business day* | | | Monday** | | | 3-7 business days* | | (from shipping date) | | UPS or USPS |
| USPS 3 -7 Days | | Order placed: | | Mon - Wednesday | | | Thurs - Sunday | | | Usually ships: | | Next business day* | | | Tuesday** | | | 3-7 business days* | | (from shipping date) | | USPS |
| 3 Day Select3 | | Order placed: | | Before 1:00PM PST | | | After 1:00PM PST | | | Usually ships: | | Same business day* | | | Next business day* | | | 2-3 business days* | | (from shipping date) | | UPS |
| 2nd Day Air | | Order placed: | | Before 1:00PM PST | | | After 1:00PM PST |
| | Usually ships: | | Same business day* | | | Next business day* |
| | 2 business days* | | (from shipping date) |
| UPS or USPS Express |
| Next Day3 | | Order placed: | | Before 1:00PM PST | | | After 1:00PM PST | | | Usually ships: | | Same business day* | | | Next business day* | | | Next business day* | | (from shipping date) | | UPS |
* Excludes weekends and holidays.
** If Monday or Tuesday are holidays, your order will ship Wednesday.
+ Arrival time for shipments to Alaska, Hawaii, U.S. Territories, and APO/FPO addresses may vary. Some zip codes in the continental U.S. may also require extra time;
1 If you provide a PO Box for shipping then the shopping cart will ONLY display USPS shipping times and rates. For the most flexible rate schedule please provide a physical shipping address.
2 Will ship U.S. Postal Service if shipping to P.O. Boxes, Alaska, Hawaii, U.S. Territories, and APO/FPO addresses.
3 Not available to P.O. Boxes, Alaska, Hawaii, U.S. Territories and APO/FPO addresses.
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What Does Shipping Cost? - Calculate Shipping Costs
Our shipping fees are based on the total weight of your package(s) and the region where the package will be delivered.
The easiest way to view shipping is to allow our shopping cart to calculate it for you. You DON'T have to go all the way through the checkout just to see your shipping. **Additional shipping fees may apply when purchasing more than 10 of an item or for multiples of large, bulky items.
Here is how to calculate shipping:
1 Select the items you wish to purchase by clicking the ADD TO CART button located on the product detail page.
2 To the Right of the page you'll see a Shipping Estimate section.
3 Select your country, then state, then enter your zip or postal code and click GO
4 Your shipping charges will be displayed
*Shipping charges are per individual destination so if you are shipping products to multiple addresses there is a separate charge per address.
**There may be additional shipping charges required when purchasing multiples of large, fragile OR bulky items. You will be contacted prior to shipping with the adjusted cost.
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Order And Shipping Confirmations
Order confirmations - are sent immediately upon receipt of your order.
Shipping confirmations - are sent upon shipment and typically arrive in the evening to your email box.
Most missing confirmations are due to incorrect email address OR they have been intercepted by your spam filter. If you don't receive an order confirmation email within 10 minutes of your order, please
Contact Us and we will gladly resend.
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When Will My Order Arrive?
Delivery Time
Your delivery time is based on the shipping time plus the transit time.
Shipping time
The number of days it takes to process and ship your order. Orders that include shipments shipped directly from our distribution centers, normally ship Monday through Wednesday; about 1 business day (excludes weekends and holidays) from the time you place your order.
Merchant Partners
The shipping time for orders that include shipments shipping directly from our merchant partners vary. Please see information for our Merchant Partners
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Transit Map
Transit Map
The transit map is for orders shipping via UPS to the lower 48 U.S. States.
View Transit Time Map
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Transit Time for Alaska, Hawaii, U.S Territories and Protectorates
Priority Mail - Arrives in approximately 3-7 business days
Parcel - There is no estimated shipping time for this shipping method. Orders ship via cargo ship.
Express - 1 -2 days to most locations.
Arrival times are not guaranteed.
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Transit Time For Canada
Estimated transit time is displayed when you select your shipping method. Orders shipping to Canada as well as all other international destinations must go through customs. The amount of time this takes can vary tremendously and takes longer during "holiday" seasons. If your shipment is delayed you should contact you local customs office for assistance.
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Transit Time International Orders
Transit time is estimated. Shipping methods other than "EMS" service are not trackable. Once the shipment leaves our postal office we have no means of tracking your package. If you are ordering products and arrival time is critical we suggest only using EMS service. While shipping 4-6 week "parcel post" is most economical, it can be unpredictable and may greatly exceed the 4 - 6 week estimated time and this is due primarily to increased security which in turn causes shipping and dock delays.
We can also offer UPS or DHL service to most countries (these options are not show in the shipping drop down). In most cases UPS and DHL are considerably more expensive than the USPS service but if you are ordering small, "light" items then they may offer a faster, less expensive option. Please contact us via email to request these services.
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Canada & Other International Orders
Canada Customers
We will ship products to Canada only via U.S. postal service. We are no longer able to ship UPS due to the unpredictability of their brokerage fees. The U.S. postal system may levy customs fees as well. As the buyer you will be responsible for all customs or brokerage fees. If you choose to refuse a shipment due to these fees we will refund you for the amount of the merchandise, less the original shipping fee and any fees charged to return the item to us.
International Desinations
We ship world-wide to most countries via USPS (United Postal Service) International Express mail.. Simply add items to your cart and select your country in the appropriate drop down and proceed through the shopping cart.
Some international orders may require an additional security check. If so you will be notified by email. This is to help protect you against fraudulent orders. Once your order is confirmed we will ship. Please note. We only ship via "Insured" methods.
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Can I Ship to Multiple Shipping Adresses?
You can ship any line item on your order to multiple shipping addresses. On the Checkout page, on the right hand side you will see a link labeled Multiple Shipping Destinations. Click that link and you see a view of the page that allows you to select a new shipping address for each item in your cart.
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Can I Ship To A PO Box?
We can ship to PO Boxes using ground methods only. We can't ship 2nd, 3rd or Overnight to a PO Box.
Our merchant partners do not ship to PO Boxes.
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How Does Shipping Work With Merchant Partners?
In addition to shipping products direct from our own warehouse we offer a variety of products which ship direct from the manufacturer. The product detail page will show you from where each product is shipped.
Each merchant has their own shipping standards and polices. Click here for more information.
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Why Do I See Multiple Shipping Charges Upon Checkout?
Some of our products ship directly from our suppliers or from our Merchant Partners. There is a shipping fee for each originating shipping location.
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Free Shipping And Returns
We offer occasional free shipping for some products. In the event you wish to return an item that qualified for free shipping, standard shipping fees for original shipment will be deducted from any return merchandise balance.
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